SYSTEMS SPECIALIST, MIROSOFT 365&MICROSOFT EXCHANGE, Fredericton

Our client is currently seeking a Systems Specialist, Microsoft 365 and Microsoft Exchange to join their team. This role is a collaborative and hands‑on position responsible for delivering expert‑level support across end‑user computing (EUC) environments, including desktops, laptops, mobile devices, and virtual desktop platforms. The successful candidate will contribute to the optimization, stability, and security of Microsoft‑based collaboration and endpoint environments, while supporting innovation and continuous improvement.

Key Responsibilities

Administer, support, and optimize Microsoft Exchange 2016/2019 and related Microsoft 365 collaboration tools

Manage and enhance endpoint management platforms, including Microsoft Intune and System Center Configuration Manager (SCCM)

Deploy, configure, and maintain Azure Virtual Desktop (AVD) infrastructure to support secure and scalable remote access

Build, maintain, and update standardized operating system images and application packages

Collaborate with cybersecurity teams to implement endpoint security, compliance, and protection policies

Lead or contribute to IT initiatives such as hardware refresh programs, operating system upgrades, and application deployments

Create and maintain technical documentation, procedures, and internal knowledge base articles

Provide Tier 3 escalation support and mentor junior IT staff

Partner with business units to deliver timely, process‑driven technical solutions aligned with ITIL best practices

Stay current with end‑user computing (EUC) trends and recommend improvements to tools and processes

Qualifications

University degree or college diploma in Information Technology, Computer Science, or a related discipline, or equivalent experience

3–8 years of experience in IT systems or infrastructure environments

Hands‑on experience with: Microsoft Exchange, Microsoft Intune, Azure Virtual Desktop (AVD), SCCM, Active Directory (AD)

Working knowledge of Microsoft Azure cloud platform

Strong written and verbal communication and customer service skills

High attention to detail with the ability to manage changing priorities

Proven ability to work effectively in a collaborative team environment

Preferred / Assets

Microsoft Certified Systems Associate (MCSA) or Microsoft Certified Azure Associate

ITIL Foundations Certification

Six Sigma Yellow Belt Certification

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

#J-18808-Ljbffr