Department Manager, Footwear, Westbrook Mall, Calgary

What you’ll do

As a Department Sales Manager of Footwear, you have a passion for sports and live an active lifestyle. You know shoes, are keenly interested to learn more, and maybe even a sneaker head! You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.As an ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same. Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.Build and manage a daily game and sales plan for the department. Create development plans for full‑time staff – providing support and coaching to improve any performance gaps. Communicate skills proven through effective huddles, meetings, and coaching sessions. Develop and maintain a positive work environment for staff.If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be. What you bring

Business savvy– customer focused mindset and can plan, execute, and drive sales. Leaders – lead by example and have a passion for coaching, developing, and inspiring your team. Culture and brand ambassadors – love the work and take pride in the brand. Minimum qualifications

Minimum of 2 years in a retail environment, preferably at a supervisory level. A proven track record of business growth and exceptional customer service skills. Demonstrated interest in or involvement in sports or the sporting goods industry is an asset. Compensation&Benefits

Competitive pay ranging from $42,500 to $56,250, with salary decisions dependent on experience, store size, market location, industry benchmarks, internal equity, and other role‑specific requirements. Comprehensive benefits and retirement programs Performance incentives Other perks to support your well‑beingCareer growth opportunities and product discounts

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