Customer Service Representative at Advantage Ford, Calgary

Join Advantage Ford, part of Wood Automotive Group, as a Customer Service Representative. Provide exceptional service, manage calls, and enhance customer satisfaction daily.

Advantage Ford is searching for a dedicated Customer Service Representative to ensure a warm reception for all service customers. Strong telephone etiquette and customer service skills are essential, alongside proficiency in computer usage. Candidates with previous dealership experience will have a competitive edge, contributing to our mission of prioritizing outstanding service for all clients.

Key Responsibilities:• Greet service customers warmly at the reception • Respond promptly to service phone calls • Complete outgoing customer phone calls confidently • Maintain professionalism in all communications • Collaborate with team members to ensure service excellence

Requirements:• Strong customer service and telephone etiquette skills • Reliable and committed team player • Previous dealership experience is an asset • Proficient in computer usage and software • Willing to work Monday to Friday with rotational Saturdays

Enhance your career at Advantage Ford by mastering customer service skills in a thriving dealership environment. #J-18808-Ljbffr