Remote Customer Service Agent Focused on Owner Relations, Calgary

Join the energy revolution as a Remote Associate Owner Relations Agent. Support callers with expert customer service while managing inquiries and fostering effective communication in a pivotal role.

You will serve as the first point of contact for owner relations, addressing calls and FAQs while logging essential information. This role demands adeptness with CRM tools and a commitment to managing calls professionally and efficiently. Your skills will contribute to the mission of making energy more accessible to all.

Key Responsibilities:• Answer owner relations calls during business hours • Log and track inquiries for follow-up • Listen to voicemails and document each case • Manage high call volumes with professionalism • Clearly articulate responses to diverse customer needs

Requirements:• High School Diploma required • At least 2 years of relevant customer service experience • Ability to navigate CRM and ticket systems • Proficient in Microsoft Office Applications • Capability to work from home effectively

Utilize your communication skills to enhance customer interactions and drive impactful changes in the energy sector. #J-18808-Ljbffr