Customer Service Supervisor Role in Calgary

Step into a Customer Service Representative Supervisor role in Calgary, AB focused on leadership and training in a full-time, permanent position.

This opportunity is for a detail-oriented professional with 3 years of supervisory experience and a college background. Your role will involve coordinating activities, establishing procedures, and maintaining a high standard of customer service across teams.

Key Responsibilities:• Co-coordinate activities with different departments • Create and oversee work schedules for staff • Assess and identify training needs effectively • Generate and analyze detailed service reports • Ensure operations continuity by maintaining systems

Requirements:• College diploma or higher is required • At least 3 years of relevant supervisory experience • Proficient in MS Office Suite and other applications • Strong verbal and written communication abilities • Client-focused and organized mindset

Lead your team to success, enhancing customer service experiences in Calgary. #J-18808-Ljbffr