Retail Sales Associate Full Time (South Lethbridge)

Job Summary

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility for store cleanliness and maintenance, pet safety standards, as well as the direct care of pets within our store.Benefits

Paid Weekly Health&Wellness Benefits* Group Registered Retirement Plan (RRSP) with company match Paid Time Off for full‑time associates Associate discounts Tuition Assistance Career pathing Development opportunities Essential Responsibilities

Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online. Greets pet parents and answers their questions throughout the store. Prepares online orders for pick‑up in store and ensures a smooth, positive, pick‑up experience. Responsible for the pet healthcare of store owned pets, including feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).Maintains total store cleanliness standards. Supports the store with weekly price changes and monthly promotional pricing. Stages and sorts new product to match sales floor planners. Faces, fills, and recovers products to meet sales floor standards. Recommends, informs, and sells merchandise, services and live pets.Administers store owned pet medications as directed by veterinarian. Promotes special events such as adoption weekends, Treats enrollment, charity events, etc. Ensures a protected environment for our associates, pets, and pet parents. Responsible for taking immediate action when a sick/injured pet is identified in the store; transports to the vet as needed.Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned. Participates in our culture of Belonging and Recognition. Follows all Company Policies and Procedures. Qualifications

Strong written and verbal communication skills. Flexibility in schedule, able to work evenings, weekends, and holidays as needed. Ability to react under pressure and maintain composure. Essential Physical Demands and Work Environment

Associate must stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.Job Compensation and Eligibility

This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at Equal Opportunity Employer

PetSmart is an Equal Opportunity Employer. PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

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