Customer Service Representative, Calgary

Description

Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive&efficient solutions for moving freight by land, sea, and air. Who We Are

When you join Traffic Tech, you join a team that keeps the global economy moving– literally. Your Part in It

Working out of our Calgary, AB branch, we are looking for a Customer Service Representative to join the team. You will be responsible for ensuring freight movement across North America, or even across the globe, is coordinated and executed successfully according to our customers’ needs. Your work will support our extensive Operations team and you will communicate thoroughly with other team members and Traffic Tech personnel. This position is a great opportunity to set foot within the extensive logistics field.Customer Service Representative

What the Job Entails

Creating and maintaining strong vendor relationships Negotiating with shippers and carriers Shipment tracking– monitor pickup and delivery Preparing required shipping documentation Effective and professional communication with clients and carriers Minor accounting functions and data entry What We Are Looking For

Customer service experience Minimum high school diploma– great opportunity for recent graduates Written and verbal fluency in English Well‑organized self‑starter with excellent interpersonal skills who enjoys a dynamic, fast‑paced environment Professional phone mannerisms Outgoing personality; high energy; flexibleGreat attitude and desire to work hard while having fun What We Offer

Robust industry with training and mentorship Compensation package that includes medical and dental benefits Life insurance/AD&D insurance Long‑term disability Personal and volunteer time off Paid vacation after probationary period Free parking, full‑service bistro, gym, and free coffee all day Dynamic environment and "can‑do" culture Full‑time Position

This is a full‑time permanent position from Monday to Friday. EEO Statement

Traffic Tech is committed to fostering a healthy and accessible work environment. Traffic Tech prohibits discrimination based on someone’s disability in all aspects of the employment relationship. Accommodations are available upon request. Traffic Tech is an equal opportunity employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure we provide equal employment opportunity for all applicants and employees, and do not discriminate on the basis of race, ancestry, national or ethnic origin, citizenship, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, family status, mental or physical disability, or any other legally protected characteristics.

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