Customer Service Associate at Shell, Calgary

Elevate customer satisfaction with Shell as a Customer Service Associate. This full-time role focuses on guest service and promoting a welcoming atmosphere for all patrons.

As the primary guest-service representative at Shell, you will embody enthusiasm and engage customers while promoting the Shell and Deli brand. Key skills include a solid understanding of food and beverage offerings, efficient service during peak hours, and addressing guest inquiries with professionalism. Your role ensures every guest experiences reason to return, driving customer loyalty.

Key Responsibilities:• Provide exceptional customer service during each interaction • Promote menu features and prepare food orders to standard • Handle guest concerns effectively with management support • Maintain cleanliness of food and beverage stations • Process payments accurately and follow cash handling protocols

Requirements:• 1+ year experience in customer service required • Ability to work flexible schedules, including weekends • Experience with point of sale systems • Fluency in English, written and verbal • Ability to lift 20 lbs and stand for extended periods

Bring a positive demeanor and exceptional service skills to your role at Shell. #J-18808-Ljbffr