Customer Service Role with Durabuilt, Calgary

Become a key player in customer satisfaction as a Customer Service Representative at Durabuilt in Edmonton, Alberta. Your expertise will directly influence customer perceptions and experiences.

Durabuilt, a leader in window and door manufacturing, seeks a motivated individual to handle customer inquiries and resolve issues. You will be responsible for managing complaints, educating customers, and collaborating with various internal teams. Your ability to multitask and troubleshoot will be essential for success in this dynamic position.

Key Responsibilities:• Act as the main point of contact for customer inquiries • Address warranty concerns effectively • Document and manage service opportunities • Schedule appointments pre- and post-possession • Collaborate with accounts department on invoicing

Requirements:• 2+ years’ customer service experience needed • Call center exposure is an asset • High school diploma or GED required • Proficient in MS Office applications • Strong attention to detail and problem-solving skills

Drive customer satisfaction and leverage your skills at Durabuilt's Edmonton location. #J-18808-Ljbffr