Lethbridge Customer Service Specialist

Become a Customer Service Specialist with Charlton&Hill Home Services based in Lethbridge, AB, where you will enhance our commitment to customer care. Oversee calls and maintain customer satisfaction standards.

At Charlton&Hill Home Services, serving the community since 1941, we are seeking a Customer Service Specialist to join our strong team. In this role, you will answer customer calls, manage service bookings, and follow up to ensure satisfaction. This is a key role that contributes significantly to our reputation as a trusted service provider.

Key Responsibilities:• Field all inbound customer calls professionally • Arrange and confirm service appointments efficiently • Record service calls with attention to detail • Transform warm leads into confirmed bookings • Conduct follow-up calls to gauge customer satisfaction

Requirements:• Proficient note-taking during customer interactions • Adaptability in a fast-paced work environment • Strong people skills for effective communication • Capability to commute or relocate to Lethbridge • Commitment to a full-time, permanent job

Advance your skills in customer service and make a real impact at Charlton&Hill Home Services. #J-18808-Ljbffr