HVAC Customer Service Branch Specialist, Calgary

Join our team as an HVAC Customer Service Branch Specialist, championing excellent service and relationship-building in a wholesale environment. Process orders, manage customers, and drive sales through professional support.

This role is key to fostering strong customer connections and ensuring satisfaction through effective communication and problem resolution. You'll handle order processing, work collaboratively with sales teams, and oversee inventory accuracy daily. Regular presence at the branch is required from Monday to Friday for operational effectiveness.

Key Responsibilities:• Provide high-quality customer service in the showroom • Support inside and outside sales with order quotations • Professionally manage customer inquiries and complaints • Collaborate with suppliers to source equipment • Maintain orderly and accurate inventory systems

Requirements:• Strong customer service orientation • Experience in HVAC-R or similar fields is an asset • Proficient in Microsoft Office applications • Capable of multitasking and prioritizing tasks • Relevant educational qualifications preferred

Drive customer satisfaction and contribute to sales success in our HVAC branch. #J-18808-Ljbffr