Group Sales Account Executive | Full-Time | TD Coliseum, Hamilton

Position Summary

Group Sales Account Executive

is responsible for achieving monthly and/or yearly revenue targets for AHL Group ticket packages and will participate in sales campaigns for other ticketing products as necessary, including season memberships, partial memberships, and game day sales. The role will include outbound and inbound sales execution to maximize revenue associated with all products and will include outbound sales efforts to local companies, community groups, sports associations, and individuals.This role pays an annual salary of $50,000-$65,000 CAD and is bonus eligible. Benefits

Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays). About the Venue

The TD Coliseum, a modern venue rooted in the proud history of Hamilton. Hosting world‑class concerts, sports, and special events, TD Coliseum, FirstOntario Concert Hall and The Studio play key roles in the region’s cultural and economic landscape. Responsibilities

Meet or exceed established monthly and/or yearly goals for AHL Group sales as well as service these accounts up to and including game day execution. Contribute to the sales efforts for other ticketing products including membership, partial membership, and individual game sales, as necessary. Use all forms of selling practices to ensure success, including but not limited to cold call prospecting, social selling, email communication, in‑person meetings, and arena tours.Handle inbound and outbound sales prospecting from all customer groups– new and former customers, corporations, community groups, as well as sports associations for all ticket products. Participate in outside networking events to gain additional business&develop relationships with new customers. Establish professional relationships in order to create repeat business, referrals, and superior customer service. Maintain complete and accurate records for customers. Track and manage weekly sales leads and activities, and overall sales through the use of CRM‑Salesforce.Be available to work home games to assist ticket sales promotional programs, as necessary. Handle special projects related to the department as assigned. Perform other duties and responsibilities as assigned. Collaborate across all departments, including but not limited to premium sales, marketing, building operations, security, and food&beverage to ensure alignment of program execution. Entertain and nurture relationships with clients and prospects through creative means, e.g., networking events, one‑on‑one dinners/lunches, prospect sampling and seat visits at events. Enter all pertinent prospect and customer information in CRM platform for efficient reporting and historical data purposes.Maximize relationships with clients to identify new revenue opportunities. Collaborate with Premium sales and service teams to generate new sales leads. Design, present and execute proposals to prospective clients and referrals. Qualifications

Bachelor’s degree in a related field or a combination of related education and work experience. 2–3+ years of sales/service or related experience preferred. Highly organized with project management skills and ability to meet tight deadlines. Professional demeanor and positive attitude with a demonstrated passion for working with people.Competitive, self‑motivated, and creative‑thinking skills with a team‑first attitude. Excellent written and verbal communication skills. Proficient in MS Office with Salesforce or similar CRM experience – Ticketmaster platform experience preferred. Ability to work independently and within a team environment.Ability to work flexible hours including evenings, weekends, and holidays. This position remains open until July 3, 2026. Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

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