C125 - Housekeeper - (Casual), Chilliwack

Title: Housekeeper -(Casual) Number of Positions: Multiple

Competition Number: C125

Location: Chilliwack, BC

Position Status: Casual (On Call)

Reports to: Program Manager

Compensation: (Grid 1) $23.89 - $25.54

Job Summary The Housekeeper at Phoenix Society performs heavy to light cleaning duties to ensure that the suites and common areas in the facility are in a clean and orderly condition, working in tandem with other janitorial staff and volunteers. Key responsibilities include: cleaning floors; shampooing rugs; washing walls and windows; removing garbage; laundry; cleaning appliances; and notifying management when any supplies or repairs are required.

Responsibilities Custodial Services

Clean building floors by sweeping, mopping, scrubbing or vacuuming

Strip, seal, finish and polish floors as required

Gather and empty all garbage, recycling and compost bins

Service, clean and supply restrooms

Clean and polish furniture, fixtures and appliances

Clean windows, glass partitions and mirrors

Dust furniture, walls, machines and equipment

Steam-clean and/or shampoo carpets or rugs

Make beds and keep linens in stock as needed;

Perform laundry duties such as washing linens and clothing.

Follow procedures for the use of chemical cleaners and power equipment

Perform other duties as requested

Maintenance Services

Monitor building security and safety by performing such tasks as locking doors after cleaning and checking electrical appliances to ensure that hazards are not created

Notify managers concerning the need for major repairs, minor renovations, or building operating systems service

Requisition supplies and equipment needed for cleaning and maintenance duties

Maintain and organize cleaning equipment, materials and supplies

Perform other duties as required

Qualifications

Academic: Successful completion of Grade 12

1 to 3 years of related experience providing custodial and/or housekeeping services

Related post‑secondary and WHMIS training is an asset

Valid Class 5 driver’s licence is required

Satisfactory completion of a criminal records check with vulnerable sector screening is required

Satisfactory completion of Tuberculosis Screening form is required

Satisfactory completion of Employee Immunization Record form is required

First Aid certification with CPR is required

Skills&Knowledge

English: fluent and able to effectively communicate professionally, both orally and written

Demonstrated experience in custodial services and/or housekeeping

Ability to perform heavy to light cleaning duties including heavy lifting, climbing stairs, and standing for extended periods of time

Basic computer skills including Microsoft Office.

Strong organizational and time management skills with a high attention to detail

Strong interpersonal skills

Ability to work with little supervision and maintain a high level of performance

Ability to work independently and contribute to team settings

Flexibility to work during evenings and weekends, and be on call, as needed

Excellent ability to work under pressure in a diverse, fast‑paced, and dynamic environment

Experience in providing a person centered and community minded environment with marginalized people is an asset.

Competencies Approach to Work

Demonstrates initiative, flexibility, adaptability and resourcefulness

Actively seeks and incorporates feedback to inform continuous self‑improvement

Sets goals, creates and implements action plans, monitors progress, and evaluates results

Adeptly manages competing tasks and uses time efficiently and effectively

Job Knowledge&Quality of Work

High degree of relevant and current job knowledge and skill

Consistently produces accurate, thorough, high‑quality work in a timely manner

Builds and promotes a culture of health and safety in the workplace

Implements and enforces best practices in health and safety within the workplace

Judgement&Decision‑Making

Models independent thinking and creativity

Demonstrates effective problem‑solving skills

Makes clear, consistent, transparent and timely decisions after contemplating various available courses of action

Exercises sound judgment in the best interests of the organization

Communication&Interpersonal Skills

Expresses themselves clearly and professionally both verbally and in writing

Displays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex and confidential situations

Has a manner, style and presence that makes a positive impression

Listens to and considers others’ views

Personal Leadership

Models the organization’s core values of social justice, teamwork, social innovation, and strength‑based practices

Fosters enthusiasm, energy and commitment

Takes responsibility for personal actions, performance and health

Is reliable and accountable; shows up on time ready to work

Teamwork&Collaboration

Effectively works with their colleagues to ensure organizational success

Champions positive working relationships with staff and external stakeholders

Supports an environment of openness, and champions teamwork and communication across programs

Leverages the expertise and experience of others for organizational success

Closing Details Closing Date Internal applications will be accepted until

April 15th, 2026, 04:00 pm

All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9. Internal applicants must notify the manager of intent to apply.

External applicants will be reviewed after internal applicants have been reviewed and interviewed.

All qualified applicants are welcome to apply.

Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.

While we thank all applicants for their interest in this opportunity, only those selected for an interview will be contacted.

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