Service Manager - Peterbilt, Wellington (Elora)

Brandt is currently seeking a Service Manager for our Ayr Peterbilt location. The Service Manager will be responsible for managing the sales and delivery of after-market support services (component diagnostics, repair, and replacement) for the truck and trailer business. This includes managing all aspects of the service department and day-to-day activity of foremen, leadhands, service writers, and shop, field, and resident mechanics.

Duties&Responsibilities

Managing service workflow

Enforcing standards, policies, and reporting practices are followed to established standards

Development and management of the Service Department budget to meet financial and operational goals

Preparing quotes for customer work orders; opening&closing work orders

Inspect/operate customer equipment as part of resolving concerns/diagnostics

Monitor service revenue and expenses monthly

Ensure work is performed according to established safety and industry standards

Reviewing employee performance against goals on an ongoing basis

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