Customer Service Supervisor Shoppers Drug Mart, Winnipeg

Elevate customer support at Shoppers Drug Mart as a Front Store Supervisor. Oversee cashier training and ensure outstanding store presentation and operations every day.

This key supervisory role centers on enhancing customer interactions and training staff at Shoppers Drug Mart. You will focus on problem-solving, loss prevention, and maintaining a high standard of store appearance. Ideal candidates need to demonstrate leadership and an organized approach to drive operational efficiency.

Key Responsibilities:• Manage customer service and cash operations effectively • Train cashiers and merchandising staff on best practices • Enforce loss prevention protocols and maintain inventory accuracy • Uphold store appearance and compliance with health standards • Resolve customer issues according tostore policies

Requirements:• Strong problem-solving and decision‑making skills • Proven organizational and time management abilities • Familiarity with store policies and merchandising practices • Computer literacy and product knowledge • Previous experience in customer service roles preferred

Lead the way in delivering customer excellence and operational success at Shoppers Drug Mart. #J-18808-Ljbffr