Customer Service Agents (CSA’s), Winnipeg

Air Transport Cargo Handlers Posted Monday, November 10, 2025 | Expires Monday, November 24, 2025

What You’ll Get to Do

Drive and operate ramp‑servicing vehicles and equipment

Position passenger loading stairs and operate aircraft cargo doors

Marshal or tow aircraft to gate positions for passenger boarding and deplaning and for loading and unloading of cargo

Load, unload and sort passenger baggage and/or freight from aircraft and trucks according to security regulations

Transport freight between aircraft and airport warehouse

Receive, count, tag and weigh all incoming freight

Use the Amelia Cargo System to arrive, depart, allocate, manifest and create consignments

Daily inventory of consignments within the warehouse

Notify customers of inbound freight for pickup within the warehouse

Organize the warehouse to ensure all freight is stored in the appropriate areas

Provide a daily on‑hand report of all cargo shipments in the warehouse

Answer customer inquiries via email/phone/in person, regarding any cargo questions/concerns

Prepare freight for transport while adhering to all Calm Air’s policies and procedures

Provide exceptional customer service and answer all emails in a timely manner

Complete regular training via Calm Air’s online training platform and ensure it is kept up to date

Use the Calm Air scanning software for cargo and baggage‑related functions

Check coolers and freezers daily to ensure they are operational

Aircraft de‑icing

All other duties as assigned

Hours of Work Shift work is required and may include mornings, afternoons, evenings and weekends.

Skills&Experience

High school diploma or general education degree (GED) is an asset

Ability to read and write, basic math skills

Ability to effectively communicate orally and written

Criminal reference check

Excellent listening skills with the ability to follow direction

Ability to lift 50 lb

Valid driver’s license Class 5F

Previous experience and knowledge in warehousing, receiving and inventory control is considered an asset

Ability to obtain and maintain AVOP pass as per Transport Canada rules

Preference given to Inuit Land Claims Beneficiaries

Inuktitut language is considered an asset

Calm Air– Baker Lake, NU, 1 Hwy 10, Baker Lake, Nunavut, Canada

Calm Air Customer Service Agent Posted Tuesday, November 4, 2025 | Expires Monday, November 17, 2025

What You’ll Get to Do

Provide curbside to curbside service to the travelling public as per Canadian Transportation Agency regulations

Make and change flight reservations in the computerized reservation system

Check in passengers and their baggage

Calculate and charge any additional fees if applicable

Issue boarding passes, itineraries and seating assignments as necessary

Assist pre‑boarding passengers to ensure safe movement to and from the aircraft

Provide information on fares, flight schedules and routes in person or over the telephone

Facilitate the safe movement of passengers between aircraft and terminal buildings

Other duties as required

Hours of Work Shift work is required and may include mornings, afternoons, evenings and weekends.

Skills&Experience

High school diploma or general education degree (GED) is an asset

Ability to learn a computerized reservation system

Basic computer skills (Word, Excel, Office)

Knowledge of an airline’s operations is an asset

Must have exceptional customer service skills

Must be able to work independently or in a team setting

Ability to work efficiently and accurately under pressure

Must have own transportation to and from work

Must be able to obtain and maintain an Enhanced Security Clearance qualification

Must be able to attend and complete initial Ground School Training

Preference given to Inuit Land Claims Beneficiaries

Inuktitut language is considered an asset

Calm Air– Baker Lake, NU, 1 Hwy 10, Baker Lake, Nunavut, Canada

GSE Parts Coordinator Posted Thursday, October 30, 2025 | Expires Monday, November 17, 2025

What You’ll Get to Do

Inventory receiving and shipping of all parts and material as required, including pickup and delivery of supplies for internal bases

Prepare and track Ground Service Equipment parts and requests from offsite mechanics

Work with relative vendors to fill work orders with new and/or repaired parts

Create purchase orders, receive, label, and put away stock as parts are received

Review stock levels to ensure continuity of supplies for operational requirements

Ensure effective organization of all GSE parts stock and storage

Monitor and maintain inventory levels while ensuring inventory availability and accuracy

Proactively follow up on back orders, short shipments and delayed shipments

Support the facilitation of the de‑ice program

Assist with the purchasing of new equipment where required

Perform cost analysis and cost reduction activities

Work with Accounts Payable to resolve any invoice discrepancies

Other duties as assigned

Hours of Work Shift work is required and may include mornings, afternoons, evenings and weekends.

Skills&Experience

Previous experience and knowledge in warehousing, receiving and inventory control is considered an asset

Previous forklift operation is considered an asset

Demonstrated organizational, multitasking and time‑management skills

Experience as a buyer or purchaser of Auto/Industrial parts sales or related inventory is considered an asset

Self‑starter with the ability to work independently or in a team environment

Strong interpersonal and communication skills

Proficiency with all Microsoft Office programs

Knowledge of maintenance tracking software is considered an asset

Possess a valid driver’s license and own vehicle

Ability to lift 75 lb

Regular travel will be required– approximately 25%

Must be able to obtain and maintain an enhanced security clearance

Preference given to Inuit Land Claims Beneficiaries

Inuktitut language is considered an asset

958 Ferry Rd, Winnipeg, MB R3H 0Y8, Canada

Aircraft Maintenance Engineer Apprentice Posted Tuesday, October 21, 2025 | Expires Monday, December 1, 2025

What You’ll Get to Do

Report directly to the Base Engineer and take direction from the on‑shift Crew Chief

Assist the licensed AME with the maintenance, service, inspection and diagnostics of aircraft engines (including propellers and rotors)

Carry out line and heavy maintenance

Interpret technical drawings as required

Handle daily flight snags

General duties related to hangar and equipment upkeep

De‑icing duties as required

GSE repairs and servicing as required

Participation in the Safety Management System

Maintain all assigned training required within job role

Other duties as assigned

Hours of Work Shift work is required and may include mornings, afternoons, evenings, nights and weekends.

Skills&Experience

Grade 12 diploma or equivalent

Must provide proof of completion of approved training in the form of a diploma with valid TCCA approval number

Basic computer skills (Word, Excel, Office)

Knowledge of an airline’s operations is an asset

Ability to prioritize tasks

Must be able to work independently or in a team setting

Ability to work efficiently and accurately under pressure

Possess a valid driver’s license

Travel may be required

Ability to lift 75 lb

Must be able to obtain and maintain an Enhanced Security Clearance qualification

Inuktitut language is considered an asset

Preference given to Inuit Land Claims Beneficiaries

Calm Air– Baker Lake, NU, 1 Hwy 10, Baker Lake, Nunavut, Canada

Calm Air Reservations Agent Posted Tuesday, October 21, 2025 | Expires Monday, December 1, 2025

What You’ll Get to Do

Provide travel assistance and trip planning to passengers

Conduct passenger check‑in

Make flight reservations in the computerized reservation system

Perform other related customer service duties to assist Calm Air passengers

Provide exemplary customer service while adhering to Calm Air policies and regulations

Create, check and make changes to passenger flight reservations

Check flight information, fares and fare rules

Assist other stations with reservations, payments and manifests as required

Assist with the re‑accommodation of passengers due to irregular operations or schedule changes as required

Assist with the tracing of missing passenger baggage when required

Answer passenger inquiries over the phone and through email

Assist Pass Bureau with staff travel bookings and payments as required

Other duties as required

Hours of Work Shift work is required and may include mornings, afternoons, evenings and weekends.

Skills&Experience

High school diploma or general education degree (GED) is an asset

Knowledge of Amelia Reservation system is an asset

Basic computer skills (Word, Excel, Office)

Knowledge of an airline’s operations is an asset

Excellent leadership, interpersonal and communication skills

Must have excellent customer service skills and exceptional telephone etiquette

Must be able to work independently or in a team setting

Ability to work efficiently and accurately under pressure

Must have own transportation to and from work

Must be able to obtain and maintain an Enhanced Security Clearance qualification

Preference given to Inuit Land Claims Beneficiaries

Inuktitut language is considered an asset

958 Ferry Rd, Winnipeg, MB R3H 0Y8, Canada

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