Customer Service Technician Role, Winnipeg

Elevate customer satisfaction as a Customer Service Technician, serving as the primary contact in your territory. Leverage your communication skills and team spirit to enhance service delivery.

In this role, you will manage customer interactions while collaborating with internal teams. Your focus will include responding to inquiries, entering orders into the ERP system, and ensuring efficient service with sales. You will also work towards continuous improvement initiatives and provide essential administrative support.

Key Responsibilities:• Take ownership of your assigned territory as the main contact • Handle and redirect incoming customer calls efficiently • Enter customer orders and quotes accurately in ERP • Provide high-quality responses to customer inquiries • Collaborate with sales and internal departments for seamless service

Requirements:• Strong communication skills with a customer-focused mindset • Experience in managing customer interactions effectively • Proficiency in ERP systems for order management • Team spirit to enhance collaborative efforts • Ability to support continuous improvement initiatives

Harness your skills and make a lasting impact in customer service. #J-18808-Ljbffr