Customer-Focused Member Services Representative, Winnipeg

Enhance the member experience at Planet Fitness as a Member Services Representative in Scarborough, Ontario. Deliver exceptional customer service, handle inquiries, and manage front desk operations.

Planet Fitness is looking for a dedicated Member Services Representative to create positive experiences for members and guests. This role requires a strong customer service focus, the ability to manage front desk activities, and a passion for fitness. You will assist with member check-ins, conduct tours for prospective members, and respond to inquiries promptly.

Key Responsibilities:• Greet members warmly and handle front desk activities • Check in members and manage system entries • Facilitate tours and new member sign-ups • Maintain club cleanliness and prioritize special projects • Assist management with daily operations as needed

Requirements:• Minimum 18 years of age • High School diploma/GED required • Experience in customer service preferred • Basic computer skills are necessary • Positive attitude with strong listening abilities

Join us to help foster a welcoming and inclusive environment at Planet Fitness! #J-18808-Ljbffr