Customer Service Operations Associate, Winnipeg

Enhance air cargo customer service operations as a proactive associate. Oversee daily activities, manage client relations, and ensure compliance in a bustling environment.

This position supports the management of customer service and cargo handling, acting as a liaison between customers and operations. Your role will include communication about operational updates, coordinating logistics, and ensuring adherence to regulatory standards. Strong interpersonal skills and the ability to thrive in a dynamic setting will be key to success.

Key Responsibilities:• Manage daily activities involving customer service • Coordinate logistics with multiple stakeholders • Resolve issues and oversee service recovery • Communicate delays and other operational details • Conduct training for new team members

Requirements:• High School Diploma; logistics experience preferred • 1-3 years in customer service or related field • Effective communication and problem-solving skills • Proficient in Microsoft Office and cargo systems • Ability to work in a high-pressure environment

Shape customer experiences and ensure operational success while contributing to the air cargo industry's growth. #J-18808-Ljbffr