Bilingual Customer Service Agent Needed, Winnipeg

Become part of our enthusiastic Customer Service Team as a Bilingual Customer Service Agent, where you will utilize your French and English communication skills effectively to assist our customers.

In this position, you will handle a variety of responsibilities ranging from order processing to supply management. The role is essential in ensuring customer satisfaction in a pharmaceutical setting. You will work with dynamic team members and contribute to improving our processes while managing diverse inquiries and non-conformances.

Key Responsibilities:• Accurately process both manual and EDI orders • Address supply issues with thorough customer communication • Follow up on inquiries, preparing reports as needed • Maintain professionalism in all internal and external communication • Participate in training and audits regularly

Requirements:• Bilingual proficiency in French and English is mandatory • Three years of customer service experience preferred • Strong multitasking and organizational skills • Excellent attention to detail and adaptability • Ability to work both independently and collaboratively

Your expertise in customer service will help drive our mission and enhance our customer support efforts. #J-18808-Ljbffr