Customer Service Role at Motion Industries, Windsor

Step into the Customer Service Role at Motion Industries, where you'll be the first point of contact for customer inquiries and order fulfillment. Enhance client relationships while driving the company's profitability.

In this pivotal position, you will be responsible for addressing customer questions, processing orders, and negotiating prices to ensure maximum profit margins. Building relationships with customers is crucial for repeat business, as is maintaining appropriate inventory and ensuring timely order shipments. Working alongside Account Representatives, your goal will be to achieve exceptional customer satisfaction.

Key Responsibilities:• Respond to inquiries related to products and services • Place and manage orders through various channels • Negotiate effective pricing based on competition • Maintain inventory levels to meet customer demand • Expedite backorders and oversee return processes

Requirements:• Strong communication and negotiation skills • Experience in customer service and order management • Knowledge of product sourcing and inventory systems • Ability to work under pressure in a busy environment • Efficient with electronic order processing systems

Bring your customer service prowess to Motion Industries to help drive success. #J-18808-Ljbffr