Compliance Manager, Windsor

Jamieson Wellness is a growing global health and wellness company with a leading position in Canada. Driven by our purpose of Inspiring Better Lives Everyday, we develop high-quality, trusted natural health products that support wellbeing at every stage of life and in markets around the world.

As leaders in health and wellness since 1922, our portfolio of brands is united by a shared commitment to trust, quality, and long‑term impact. Our brands include Jamieson, youtheory, Progressive, Smart Solutions, and Iron Vegan.

Our strong reputation is built on a foundation of quality, innovation, integrity, inclusion, and sustainability, supported by world‑class manufacturing and rigorous certification standards. Guided by our core values of Accountability, Respect, Excellence, and Agility, we take ownership, collaborate effectively, and continuously evolve to better serve our consumers.

What You’ll Do As a key member of the Quality Compliance team, you’ll help shape health and wellness outcomes for people around the world.

In this role, the Manager, Compliance will assist the Director, Quality in supporting systems to ensure quality manufacturing as defined by Good Manufacturing Practices (GMP) related to natural health and pharmaceutical products. Ensure appropriate compliance with all relevant regulatory requirements is met in order that every product is manufactured, packaged, and labelled using only material, that prior to its use in the activity has been approved for that use by Quality. Manage the tasks and duties of Compliance personnel.

Qualified Person / Product Release Governance based on GMP and regulatory requirements.

Acts as the Qualified Person (QP) (as defined under Health Canada GUI-0001, Section C.02.006 and applicable guidance) to ensure product quality and compliance and ensures product release criteria align with applicable FDA requirements, including expectations for Quality Unit oversight and disposition authority (e.g., 21 CFR 211.22 and 21 CFR 211.165, as applicable).

Establishes the decision framework for release readiness, including risk‑based escalation, deviation impacts, supplier performance, and documentation adequacy.

Ensures release decision criteria and rationale meet audit defensibility expectations.

Regulatory&Compliance Program Ownership across all Product categories.

Owns the site/program compliance framework for Food Products, Drug Products, Natural and Non‑Prescription Health Products.

Maintains active oversight of regulatory updates and leads interpretation and operationalization into quality systems.

Leads compliance gap assessments and develops multi‑year remediation roadmaps.

Specifications Governance&System Ownership: ensures total lifecycle oversight of specifications.

Owns end‑to‑end governance for specification lifecycle management (raw materials, packaging, bulk, finished products).

Ensures specification content remains aligned with current regulations, supplier specifications / CoAs, internal and external quality strategy and testing requirements.

Leads improvements and digital integrity of specification management (ERP/LIMS/QMS interfaces where applicable).

Supplier Quality Oversight&Vendor Approval (oversees end‑to‑end supplier compliance).

Leads the supplier qualification and approval program for raw material vendors, packaging/component vendors, subcontractors / contract manufacturers.

Responsible for supplier compliance risk model (e.g., performance, documentation, audit outcomes, country risk, non‑conformance trends).

Ensures continued compliance monitoring, including non‑MRA batch documentation procurement, review strategies, and supplier escalation rules.

Quality Investigations, Deviations&CAPA Governance (ensures scientific rigor and GMP compliance).

Ensures investigations related to raw materials, packaging components, supplier goods, and subcontracted product quality issues are timely, scientifically sound, root‑cause driven and compliant with GMP expectations.

Owns governance of investigation conclusions and CAPA effectiveness.

Leads prevention strategies by trending recurring supplier/material failures.

APR / Product Quality Review Governance (acts as owner of the APR/ Product Quality Review).

Accountable for the overall APR (Annual Product Review) / product quality review program.

Converts APR outputs into actionable improvement plans and risk mitigation actions.

Change Control&Cross‑Functional Risk Decisions (a key stakeholder in cross‑functional change control).

Represents compliance leadership within change control governance.

Ensures changes involving suppliers, materials, specifications, and manufacturing control points include appropriate risk assessment, documentation expectations, and validation or verification requirements when applicable.

Audit Readiness&Inspection Support (Internal and External).

Leads inspection readiness for supplier quality / material compliance elements.

Acts as primary Quality contact for audits related to supplier qualification, incoming material controls, subcontracted products, APRs, trending, and investigations.

Oversees audit response quality and ensures commitments are CAPA‑tracked and completed.

Ensures audit readiness is sustained through the internal/self‑inspection program, including closure and verification of audit CAPAs, trend review of repeat findings and weak systems, escalation of “critical repeat” issues or systemic compliance breakdowns.

People Leadership&Capability Building (oversees Compliance personnel across all sites).

Manages and develop a team of compliance professionals.

Participates in resource planning and contributes to organization design for capacity planning.

Continuous Improvement&Quality System Maturity (drives modernization and performance compliance programs).

Leads modernization initiatives for compliance programs (process simplification, standardization, digitalization).

Implements metrics to monitor supplier quality health, investigation quality, compliance cycle times, specification robustness.

Drives measurable improvement in deviations, OOS events, and supplier‑related failure.

What You Bring You bring curiosity, collaboration, and a desire to do meaningful work. You may bring experience in

Minimum of a Technical degree in Chemistry, Biology, Microbiology, Biochemistry, Pharmacy or an appropriate Life Science from an accredited post‑secondary institution.

Minimum three (3) years of practical experience in a pharmaceutical, nutritional, food, or health products manufacturing environment.

Comprehensive knowledge of manufacturing operations and GMP.

Comprehensive knowledge of pharmaceutical, food and natural health product regulations in Canada.

Excellent communication and supervisory skills.

Commitment to continuous professional improvement.

Excellent problem‑solving skills.

Proficient with computers.

Ability to obtain results with minimum supervision.

Team oriented.

Don’t meet all requirement? We still encourage you to apply. Research shows some people only apply when they meet every qualification, but we value diverse experiences, perspectives, and transferable skills.

Compensation Jamieson Wellness offers a competitive total rewards package designed to support your well‑being and professional growth. This includes base pay, eligibility for our Short‑Term Incentive Program, and a comprehensive benefits offering.

For this role, the posting range is $80,550‑$120,850 which reflects the full salary range of the position. Final compensation will be determined based on factors such as relevant experience, level of education, role scope, and other professional qualifications aligned with the requirements and complexity of this position.

Why Join Jamieson Wellness

Health&Wellness: Competitive benefits, wellness programs, and product discounts.

Financial Security: Company‑paid RRSP (no match required) and an Employee Share Purchase Plan.

Flexibility&Balance: Flexible work models and respect for personal time.

Growth&Development: Learning opportunities, career pathways, and meaningful performance conversations.

Purpose&Impact: Work for an organization committed to improving health and making a positive global impact.

Our Commitment to Inclusion and Belonging Inclusion and belonging are foundational to our culture.

At Jamieson, belonging is at the heart of how we work. We value diversity, equity, inclusion, and belonging, and believe our differences drive innovation and stronger decisions. Our goal is simple: a workplace where everyone feels safe, supported, and able to thrive. For more information on our commitments to people and planet, please read our latest Sustainability report and DEIB policy.

If you require any accommodation during our hiring process, please let us know. We’re committed to making the experience accessible and equitable for all, and we’ll work together to find the right solution.

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