Manager, Student Support Services, Central Yukon (Dawson City)

Manager, Student Support Services

Student Success Division

Ayamdigut Campus (Whitehorse)

Term to November 2027

Salary: $107, 539.91 to $128, 014.62 annually

Based on 75 hours bi-weekly

Employment Opportunity 26.31

Closing date: April 12, 2026

Description of Services/Duties: Reporting to the Registrar&Associate Vice President, Student Life, the Manager, Student Support Services advances a culture of retention and is responsible for overseeing Yukon University services and initiatives that support student well‑being, belonging and community‑building. This key institutional leadership role advances and upholds student‑facing aspects of the University’s Wellbeing Framework and Action Plan while overseeing all student‑success operations and providing leadership and supervision to a multidisciplinary team.

Counselling

Accessibility Services

Learning Strategies

First Nations Student Navigators

Student Engagement

First Nations Student Engagement

Writing and Math Tutoring

The Manager, Student Support Services advances the University’s Strategic Enrolment Management (SEM) Plan implementation by leading the research, development and assessment of responsive, trauma‑informed services and co‑curricular programming. In addition, the Manager, Student Support Services is an institutional subject‑matter expert in case management, trauma‑informed investigations, and student‑facing policy development. Alongside Human Resources, Housing and Safety&Security Services, the Manager, Student Support Services coordinates student‑facing institutional responses to critical incidents and students presenting in‑crisis, in support of community safety. The role is also responsible for leading academic recovery, early alert and student well‑being, and retention initiatives.

Overall, the Manager, Student Support Services is a senior leader who champions access and promotes holistic well‑being in support of a thriving and transformational Yukon University student experience.

Licenses/Certificates Required

Counselling credentials required; graduate degree conferred in Social Work, Counselling, Counselling Psychology, Psychology, Psychoeducation, or another relevant discipline. Registration with a relevant regulatory body required.

Training, foundational certification or entry‑level coursework in restorative justice approaches to dispute resolution required within one year of permanent appointment.

Foundational Violence Risk Assessment training and Violence Risk Triage training required within one year of permanent appointment.

Yukon University is committed to the values of equity, diversity, and inclusion. All qualified persons are encouraged to apply; however, qualified candidates who self‑identify as Yukon First Nations, Metis, Inuit or other domestic Indigenous ancestry will be given priority. While we thank all candidates for their interest, only those short‑listed will be contacted.

* Comprehensive relocation package will be provided to a qualified out‑of‑territory incumbent *

Contact Information Human Resource Services Yukon University, Box 2799 Whitehorse, Yukon, Y1A 5K4 Fax: 867 668 8896 Email:

Applicants should clearly outline all relevant qualifications since selection for interview will be based on applications submitted.

A statement of qualifications, which outlines the selection standards, and a position description are available in PDF format for all Bargaining Unit positions.

Please be prepared to provide official transcripts upon request.

We wish to thank all applicants for their interest, but advise that only those selected for an interview will be contacted.

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