Junior Adjuster/Trainee, Full-Time (Whitehorse, Yukon, Canada), Central Yukon (Dawson …

Overview Company

ClaimsPro LP

Build your career with ClaimsPro - Junior Adjusters/Trainees, Full-Time (Whitehorse, Yukon, Canada). We have an existing opportunity to add a Claims Adjuster Trainee to join our team. Reporting to one of our Branch Managers, the key focus of this position is to start your career in claims and develop in a mentorship environment the skills required for the investigation, adjustment, and examination of multi-line claims at a junior level. You will work in a Hybrid based environment supporting field requests within the Whitehorse area. ClaimsPro is a technology enabled, paperless environment and all matters are managed electronically. The Adjuster Trainee will enter into a period of structured training to obtain the skills required to be successful in a career in claims. The successful candidate will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed, and timely service.

Key Responsibilities

Handing, investigation and management of claims

Review coverages, limitations, warranties, and requirements

Ensure appropriate coverage is in place

Follow guidelines and instructions

Prepare documents and mandatory forms as required

Manage a case load of claim matters in compliance with KPIs and SLAs

Manage reserves, payments, and financials

Provide a high level of customer service to all stakeholders

Other duties as assigned

Qualifications&Experience

Builder or construction experience is a definite asset

Ability to obtain an adjuster license

Previously demonstrated ability to execute high attention to detail

Demonstrated ability to manage changing priorities and proven organizational skills

Demonstrated behaviors showing initiative and follow-up skills

Demonstrated professionalism and work ethic

Proven ability to contribute to and work well with a team environment

All other computer applications– must have the aptitude and ability to learn as required

Valid Driver’s license

Must already reside in Whitehorse or surrounding area

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

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