Sales Representative, Central Yukon (Dawson City)

Position Summary The Sales Representative is responsible for building and fostering strong customer relationships. They design strategies aimed at growing revenue by satisfying customer needs and special requests. This position will also use consumer research to maximize potential revenues and gain the loyalty of their clientele.

Duties and Responsibilities Customer Service

Meets regularly with their selected clients

Developing and maintaining customer relationships

Gaining leads and prospects

Promoting products and services to both existing and potential customers

Providing solutions to consumer concerns

Bringing value to the customer. Samples, product information and knowledge, proper substitutions, letting customers know about shorts asap and in-person visits

Cold calling, weekly call list and keeping customer memos up to date.

Representing and promoting the company at events, such as conferences or trade fairs

Devising ways to increase revenue and profits

Recording sales data and updating databases

Ensuring your clients meet or exceed sales goals

Research

Observes competitor strategies

Conducting customer research to find sales leads

Researching market trends and identifying new business opportunities

Self-Management

Comply with the Health, Safety and Environmental Policies

Proactively contributes to creating a good team atmosphere

Anticipates and overcomes obstacles

Makes useful links to arrive at insightful plans and solutions

Embraces personal challenge

Confident, rounded thinking

Takes ownership for team cohesion and team development

Is self-aware, optimistic and open to change

Has a collaborative approach to others

Resilient, influential with a can do/will do attitude

Other Related Duties

Prepares weekly schedules and keeps detailed notes about each customer

Provides detailed reports to the Operations Manager every week

Entering orders accurately and meeting deadlines– invoicing when necessary.

Answering calls, replying to emails, and confirming orders.

Helping walk-in clients and taking care of pick-ups, as needed.

Working with purchasing regarding customer requests and to ensure adequate stock levels are on hand, report shorts.

Working with marketing to obtain proper knowledge, information, and tools to successfully promote the sales programs.

Reports To Operations Manager

Experience, Education&Qualifications

High school diploma

Post-Secondary education in Business, Marketing, or a related is not required, but would be considered an asset

Experience in Sales and Customer Service

Valid Class 5 License with a clean driving record (required)

3 Years of Driving Experience

Competent with Computers and Microsoft Office software

Familiarity with Sage 100

Food Safe and WHMIS are required. Training will be provided after 3 months of work, if the employee is not certified.

First Aid would be an asset

Personal Attributes

Ability to work independently and as part of a team

Excellent verbal and written communication skills

Great collaborative and time-management skills

Sales-oriented and analytical

Base Salary: $52,000 - $70,000, depending on experience

Performance-Based Bonus: Commission tied to sales achievements (eligible after 6 months)

Unlimited Earning Potential: Your success directly impacts your income

Flexible Schedule: Autonomy to manage and grow your assigned territory

Company-Provided Tools: Company vehicle and/or vehicle allowance, iPhone and Laptop

Comprehensive Health Benefits: Medical, vision, dental, wellness programs, and more

Retirement Savings Plan: Registered Retirement Savings Plan (RRSP) with employer matching after one year of service

Working Conditions

Full-time, Monday-Friday, with occasional evening and weekend work. You may also need to be on call to respond to emergencies outside of normal work hours.

The Sales Representative will spend some time in the office but will be required to travel around Whitehorse and the surrounding communities to meet with current or potential clients.

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