The Shoe Co. - Sales Associate, Niagara Regional Municipality (Fonthill)

Job Description WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self‑expression is highly valued.

We’re looking for a (Part‑time) Sales Associate for our The Shoe Co. banner who will put their best foot forward.

As a

Part‑time Sales Associate , you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for delivering on service standards to achieve store objectives, which includes in‑store sales, web orders, and goals as directed by the Store Manager. Your ability to thrive in a fast‑paced environment, collaborate and execute on operational excellence will be key to your success in this role.

Key Job Accountabilities

Maximize store business results by consistently creating exceptional customer experiences.

Maintain exceptional product knowledge and industry trend knowledge.

Provide a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.

Foster teamwork, collaboration and change advocacy within the store and district.

Maintain effective, open lines of communication with the Store Manager.

Carry out other tasks as assigned.

Qualifications

Open, approachable, and outgoing attitude when interacting with customers and co‑workers.

Excellent customer service and strong will to assist customer needs.

Motivated and driven to achieve results.

Ability to work efficiently in a fast‑paced team environment.

Openness to learn and develop new skills.

Flexibility and ability to quickly adapt to change.

Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Working Here Is a Shoe Lover’s Dream

30% discount off at our stores on regular priced merchandise.

Flexible scheduling.

Additional benefits include monthly bonus potential and opportunities.

24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.

Unlimited opportunity for growth and training and development programs.

Open Door Policy.

PAY: $17.60/hr

Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

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