On-Site Solutions Associate Role, Victoria

Enhance customer satisfaction as an On-Site Solutions Associate with our team. You will manage service commitments, execute orders, and maintain strong relationships while understanding product needs.

This role requires a proactive approach to customer service, focusing on setting up new clients, resolving issues, and supporting marketing initiatives. As a point of contact, you will track service metrics and conduct weekly reviews to ensure quality outcomes. Experience in sales or account management will be advantageous.

Key Responsibilities:• Coordinate timely set up of new customers in the program • Maintain current product knowledge for customer service • Expedite resolution of customer complaints • Track visits and services while reviewing metrics weekly • Support on-site organization and order processing

Requirements:• High School Diploma or GED preferred • 0-2 years of related experience • Valid Driver's License with acceptable record • Willing to perform physical tasks on-site • Strong communication skills for customer interaction

Become a vital part of our team, applying your skills in customer relations and problem-solving to deliver exceptional service. #J-18808-Ljbffr