Barista, Victoria

Summary of Position To represent Duo Café Bakery and the Inn at Laurel Point in all guest interactions as “a refined coastal experience in a waterfront city setting, guided by sincere, friendly service, to create remarkable memories.”

The Barista is a hospitality professional who delivers warm, efficient, and thoughtful café service while preparing high-quality coffee and bakery offerings. This role contributes to a welcoming and relaxed guest experience through attention to detail, consistency, and genuine care.

Responsibilities

Provide friendly, attentive, and efficient service to café guests, ensuring a welcoming and positive experience

Prepare and serve espresso-based beverages, brewed coffee, teas, and bakery items in accordance with Duo Café&Bakery standards

Maintain consistency, quality, and presentation of all beverages and food items

Engage with guests in a professional and approachable manner, responding to questions and offering recommendations when appropriate

Operate POS systems and payment terminals accurately and efficiently

Maintain cleanliness and organization of the café, including bar, seating areas, and service stations

Restock supplies and assist with opening, closing, and cleaning duties

Remain calm, composed, and service-focused during peak periods

Communicate effectively with colleagues and supervisors to support smooth café operations

Assist other outlets or departments as needed during slower periods or operational demands

Uphold Duo Café&Bakery and Inn at Laurel Point policies, standards, and procedures

Job Requirements

At least one year of work experience as a Barista in a high-volume café

Experience with a multi group head espresso machine is required

Ability to operate and maintain espresso machines, grinders, and café equipment safely

Proficient in preparing espresso-based beverages (espresso, americano, cappuccino, latte, flat white, etc.) to consistent quality standards

Understanding of espresso extraction fundamentals (grind, dose, yield, shot timing, milk texture)

Knowledge of proper tamping technique and puck preparation

Ability to properly steam and texture milk for various beverages and dietary preferences

Understanding of milk differences (dairy and common alternatives) and their impact on texture and flavour

Ability to produce consistent microfoam suitable for cappuccinos, lattes, and flat whites

Experience dialing in espresso and maintaining quality standards during changing conditions (volume, humidity, grinder wear)

Knowledge of brewed coffee methods and basic tea preparation

Ability to maintain beverage presentation and consistency during high-volume periods

Ability to follow recipes and portioning guidelines accurately

Demonstrated commitment to a welcoming, guest-focused approach to service

Strong verbal communication skills in English, with the ability to listen actively, understand guest preferences, and offer clear, appropriate recommendations

Positive, engaged, and team-oriented approach to service, with a willingness to support colleagues and contribute to a collaborative work environment

Proven ability to work independently with minimal supervision while maintaining service standards and attention to detail

Demonstrated ability to remain patient, composed, and respectful in all guest and team interactions, including during high-pressure service periods

Understanding of basic cash handling procedures

Knowledge of daily cleaning procedures, including purging steam wands, cleaning group heads, and maintaining a clean barista station

Willingness to follow cleaning, maintenance, and opening/closing procedures

Valid FoodSafe Level 1 certification

Serving It Right certification

Physical ability to lift up to 30 lbs and meet the physical demands of café service

Flexible availability, including early mornings, weekends, and statutory holidays

Alignment with and commitment to the Inn at Laurel Point’s core values of

Excellence, Respect, Curiosity, and Stewardship

Reports To Outlets Manager, Director of Food and Beverage

Closing Date Please submit your application as soon as possible as applications are reviewed daily

#J-18808-Ljbffr