On-Site User Support Technician Role, Victoria

Step into a rewarding On-Site User Support Technician position at a consulting firm. Support users, manage computer systems, and provide essential training to enhance their experience.

This role requires a minimum of 1-2 years of experience and a diploma from a technical program. You will be responsible for troubleshooting user difficulties, performing system backups, and documenting solutions for internal reference. Additionally, your organizational skills will be key to maintaining an efficient support environment.

Key Responsibilities:• Facilitate access to computer networks for users • Monitor and report on system and network performance • Address technical difficulties experienced by users • Provide advice and training based on identified needs • Ensure proper setup of computers and software installation

Requirements:• 1-2 years experience in technical support fields • Relevant college diploma or certification • Proficient in iOS and networking hardware • Strong client focus with excellent communication skills • Ability to multitask effectively while maintaining accuracy

Bring your technical expertise and client-focused approach to enhance user satisfaction in this dynamic role. #J-18808-Ljbffr