Executive Housekeeper, Victoria

Job Description Posted Thursday, May 21, 2026 at 3:00 AM

The Executive Housekeeper will be responsible for ensuring the quality of cleaning and servicing for all guest rooms and public rooms in the hotel. Leadership, problem‑solving, and decisiveness are critical for success in this role. This role reports directly to the General Manager.

Responsibilities

Responsible for the day-to-day operation of the Housekeeping Department

Assist in recruiting and retaining a strong service‑oriented team

Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service

Conduct guest room and public area inspections

Monitor and manage labour efficiencies and all other departmental costs

Ordering of departmental supplies and conduct monthly linen inventories

Scheduling for Room Attendants, Public Area cleaners and Laundry staff

Maintain proper lost and found procedures

Assist in training of new team members

Ensure Sandman Hotels, Inns&Suites policies and procedures are followed

Qualifications

Fast‑paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of standing, walking, standing for extended periods of time, bending, crouching, kneeling

Superior time management and organizational skills

Strong interpersonal skills with an emphasis on leadership ability

Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team

Knowledge of computers including MS Word, Excel and Internet

Knowledge of health and safety standards

Minimum 3 years housekeeping experience with a minimum of 2 years in a direct supervisory role in hotels

Knowledge of laundry operations

Applicable Skills

Excellent customer relations.

Must have time‑management skills.

Adaptable to change and be able to handle multiple priorities under pressure.

Eager and focused to exceed guest expectations.

Benefits

Rewards&Recognition

Discounted Hotel Stays for Team Members Family&Friends rates too!

25% discount at our restaurants for up to 6 people

Discounted Passes/Lift tickets at

Grouse

Mountain and

Revelstoke

Mountain Resort

Ongoing Employee events, incentives&recognition

Growth Opportunities - Career Advancement starts from Within

Dedicated Training Program

Employee Assistance Program (EAP) - Free mental Health Support, Legal&Financial Counselling

Refer a friend or family and earn money!

Group Life Insurance, Extended Health, Dental, Vision Care!

Complimentary Stays

RRSP Matching

Milestone Rewards

Tuition Credit Program

ABSOLUTELY NO PHONE CALLS PLEASE

Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws.

Sandman Hotel Group

takes seriously its obligations under the Human Rights Code.

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