Warranty Administrator - Maple Volkswagen (26106), Vaughan

Warranty Administrator

– Maple Volkswagen, part of the Zanchin Automotive Group.

Benefits

Competitive and generous compensation package

Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance

Company-provided tools and equipment

Ongoing development and training, including product and industry knowledge from experienced leaders and experts

Opportunity for career advancement within the group

Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more

Responsibilities

Prepare, process, record, and reconcile warranty claims as per manufacturer guidelines

Maintain complete and accurate records for warranty claims

Forward warranty claims for defective parts to the factory and distributors

Arrange for parts to be shipped back to the factory or distributor

Follow up on any outstanding warranty claims to keep receivables current

Maintain schedules for factory warranty, extended warranty, and pre‑delivery inspection; ensure balances remain current

Process 'goodwill' claims and maintain general ledger

Qualifications

2 to 3 years of proven experience in office administration; dealership experience preferred

Secondary School diploma, or equivalent experience

Ability to adapt to a changing environment and meet deadlines

Ability to communicate professionally (verbally and written)

Strong attention to detail, organized and strategic

Ability to maintain professionalism

Ability to work independently and with minimal supervision

Self‑motivated and driven with a passion for excellence in execution

A desire to work in a high‑energy, fast‑paced environment

A proven commitment to quality of work

Zanchin Automotive Group is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from all people. Should you require accommodation or support in any aspect of the recruitment and selection process, we will work with you to meet your needs.

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