Beauty Advisor - Chantecaille, Vancouver

Beauty Advisor

Job Description:

The Beauty Advisor is responsible for developing deep, long-lasted relationships with customers that lead to increased sales, service, and loyalty. The compensation is commission-based and directly tied to sales volume results. Responsibilities

Consistently deliver extraordinary service to all customers. Exceed all sales and service personal goals and targets. Exceed all sales and service brand goals and targets. Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients.Share expert level of product knowledge with entire store selling team. Maintain solid relationships with buyer, vendor, and selling manager. Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis.Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars. Perform floor recovery, visual merchandising, price change, and related sales support tasks. Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc.Resolve all customer service issues and partner with selling management on any issues outside of guidelines. Perform other duties as assigned. Ensure compliance with privacy policies, regulations, and cyber security measures. Ideal Candidate

High school diploma. Proven ability to exceed sales targets. Highly collaborative; working with and through others in a team-oriented environment. Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision. Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays.Minimum of two or more years experience in a commission-based sales environment. Make-up artistry or aesthetics certificate may be required for certain brands. Prior retail sales experience in a luxury environment preferred. Measures of Success

Contribution to financial objectives. Individual objectives linked to the achievement of department goals. Feedback from internal and external clients. Compensation&Benefits

Hiring Range: $17.85 - $25.25 per hour. This role is also eligible for commission in addition to base pay. Final compensation will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process.Benefits include pension, health and dental benefits, tuition assistance, continuous learning and development opportunities, employee discount, and other incentives. Equal Opportunity Employer

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees– their diverse backgrounds, abilities and experiences make our business stronger.

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