Customer Service Associate, Front end, Vancouver

Responsibilities Become a member of our service and returns team! Welcome our customers! Turn every interaction into a positive experience with your communication skills and commitment to great service. Your talents will be key and contribute to the success of our store.

Greet customers warmly and ensure a good customer experience

Exchange or return merchandise according to company’s policy

Produce and balance the cash report at the end of each shift

Prepare paperwork for rental vehicles and follow up

Be aware of current promotions and flyers

Ensure each cashier has the necessary items to accomplish their tasks (cash register tape, credit cards application forms, bags, etc.)

Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety

Other related tasks to ensure the store runs smoothly

Qualifications

Strong communications skills

Excellent customer service

Cashier and customer service experience would be an asset

Benefits

An inclusive and safe working environment

Promotion of work-life balance

Exclusive employee discounts

Benefits: insurance (certain conditions apply), annual salary review, etc.

Opportunities for advancement within the company

An employer that’s involved in the community

Teamwork and ongoing training

A comprehensive training program for all new hires

A student incentive program

And much more!

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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