Customer Service Representative Remote Quebec, Vancouver

Become a Bilingual Customer Service Representative for Williams-Sonoma, Inc., providing remote support from Quebec. Focus on assisting customers with their orders, returns, and product information inquiries.

This role targets detail-oriented individuals with a passion for customer service. As part of the remote team, you’ll handle questions professionally while building loyalty through exceptional interaction. You will benefit from thorough training to navigate performance-driven demands successfully.

Key Responsibilities:• Answer inquiries about products and delivery schedules • Place customer orders and handle returns or credits • Share product information and suggest alternatives for out-of-stock items • Utilize company guidelines to resolve customer concerns • Maintain accurate records of customer interactions

Requirements:• High School diploma or GED is required • 1–2 years of relevant customer service experience • Fluency in French and English is essential • Excellent communication and data entry skills • Willingness to undergo a mandatory 4-week training

Bring your customer service talents and bilingual fluency to support customers at Williams-Sonoma. #J-18808-Ljbffr