Senior Product Manager, AI (Remote, Canada), Toronto

Senior Product Manager, AI (Remote, Canada) Direct message the job poster from M-Files

Who we are:

M-Files is redefining how work gets done. Our AI-native document management system offers purpose-built business use cases, spanning universal and industry-specific workflows, to enable secure collaboration, automate processes, and ensure governance.

Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries.

At M-Files, our Guiding Principles are the DNA of who we are. They unite us across diverse cultures and personalities, providing a shared foundation that builds trust, drives collaboration, and inspires excellence:

Make It Happen

- We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results

Help Others

- We lead with kindness, assume good intentions, hold one another accountable, and celebrate wins together

Love Customers

- We put customers and partners at the heart of everything, delivering value with respect, fairness, and speed

Summary of the role:

We are seeking a strategic and technically savvy Senior AI Product Manager to lead the development and evolution of AI-powered capabilities within the M-Files platform. This role will be instrumental in shaping how our customers interact with and derive value from their information.

Your leadership will be critical in realizing our innovative vision to deliver best-in-class AI-powered products.

Responsibilities and Duties:

Defining and driving the AI product strategy aligned with M-Files' vision and customer needs

Leading cross-functional teams (engineering, design, marketing, and sales) to deliver AI features that enhance user experience and business outcomes

Owning the roadmap for AI capabilities such as intelligent metadata extraction, semantic search, document classification, and generative AI integrations

Translating customer pain points and market trends into actionable product requirements

Collaborating with engineering to ensure reliable and scalable AI solutions

Monitoring performance of AI features and continuously optimizing based on user feedback and data

Evangelizing AI capabilities internally and externally, including customer presentations, webinars, and thought leadership

Qualifications and Skills:

7+ years of product management experience, with at least 3 years focused on AI/ML products

Deep domain expertise in AI, including a proven track record of assessing market opportunities and defining product strategies specifically for generative AI-powered solutions

Proven success in bringing AI products from concept to market in an enterprise SaaS environment

Experience defining and tracking key metrics for generative AI products, demonstrating a clear understanding of their business impact and value proposition

Excellent communication and storytelling skills, with the ability to align cross-functional stakeholders and inspire customers

Ability to balance strategic thinking with hands-on execution

Preferred Qualifications:

Technical background (e.g., Computer Science, Engineering, Data Science)

Experience with AI compliance, ethics, and responsible AI practices

Familiarity with information management, content services, or related enterprise software is a plus

Demonstrated thought leadership in AI/ML domain

Why You'll Enjoy Working Here:

Innovate with Purpose:

Be at the forefront of AI-native product development, shaping how thousands of global organizations transform knowledge work and harness the power of intelligent automation

Global Reach, Human Touch:

Join a diverse, international team united by curiosity and collaboration, where every idea is valued, and innovation thrives through shared learning

Impact You Can See:

Your work will directly influence how customers find, manage, and leverage information, driving measurable business outcomes and user delight

Empowered to Succeed:

At M-Files, we believe in ownership and trust. You'll have the autonomy to experiment, lead initiatives, and make data-driven decisions that push the boundaries of what's possible

Culture That Cares:

Guided by our principles, Make It Happen, Help Others, and Love Customers, we foster a supportive environment that celebrates wins, encourages growth, and prioritizes balance

What We Offer:

International team of top performers

Inclusive and dynamic culture (virtual and in-person)

Opportunity to contribute to our success and growth globally

Flexible work/life balance

Competitive compensation and benefits package

Application Instructions:

Please send us your application together with your CV and salary request as soon as possible, but not later than

October 31st, 2025.

The position will be filled as soon as we find the right candidate, and we are reviewing applications on an ongoing basis.

Please note that we do not accept applications sent via email. All applications should be submitted through job boards like LinkedIn or our career portal. Due to the high volume of applications, we will not be able to respond to all LinkedIn InMails.

Please note that we are unable to offer relocation or visa sponsorship for this position. Applicants must currently reside in Canada and be legally authorized to work without employer sponsorship.

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