Lot Associate Part-Time - 7236 Timmins (Sesekinika), Timiskaming North (Iroquois Falls A)

Position Overview

The Lot Associate’s primary responsibility is to load orders into customer vehicles and ensure the parking lot is safe and welcoming for customers. Customer service and GET behaviours play a vital role, as the Lot Associate is often the first and last Associate to interact with a customer. Key Responsibilities

Ensures Customer Satisfaction by following Home Depot’s GET Model of customer service, including Greeting, Engaging, and Thanking the customer. Maintain a sufficient quantity of carts near the entrance of the store. When required, ask open‑ended questions about the customer’s projects to determine their needs and level of expertise.Approach customers to determine if they need help loading product into vehicles and/or shopping carts. Plan the best method of loading and securing merchandise in the customer’s vehicle as per Safe Loading Training. Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off the front apron and lumber loading pad.Follow all Safety and Loss Prevention policies and procedures, and use appropriate safety procedures with all equipment. Competencies

Communicates Effectively Customer Focus Interpersonal Skills Organizational Skills Attention to Detail Manager/Direct Reports

Front End Supervisor Travel Requirements

None Physical Requirements

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Working Conditions

Working within an adaptable schedule that may include evenings and weekends; warehouse environment that can be dusty and noisy; exposure to all weather conditions when loading and unloading product; doors frequently open, causing drafts and interior temperature changes. Minimum Education

High school Diploma or Equivalent Minimum Years of Work Experience

1 to 2 years Retail experience Minimum Leadership Experience

NA Certifications

NA Other Requirements/Assets

NA Pay Range

$18.60 - $19.60

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