Operations Customer Service Representative Position, Timiskaming North (Iroquois Falls A)

Embark on a rewarding career with Intelcom | Dragonfly as an Operations Customer Service Representative. In this role, assist with logistics tasks and enhance customer satisfactions through effective problem-solving.

Intelcom | Dragonfly is a recognized leader in last-mile logistics, dedicated to innovative and reliable service. As a key player in the warehouse, you will assist in unloading, sorting, and managing daily operations while providing customer support. This fast-paced environment demands attention to detail and a commitment to operational excellence.

Key Responsibilities:• Assist in loading and checking freight during arrivals • Process returns and maintain necessary operational documentation • Respond to customer inquiries and handle pickups • Conduct audits and support day-to-day logistics • Collaborate with operations to improve quality standards

Requirements:• Proven customer service experience in a warehouse setting • Excellent communication skills for client support • Strong organizational abilities for data and documentation • Compliance with safety standards and procedures • Willingness to train new employees during onboarding

Join Intelcom | Dragonfly and make a meaningful impact in the last-mile logistics industry. #J-18808-Ljbffr