Entry Level Customer Service Agent MCI, North Sydney South Central

Kickstart your career as an Entry Level Customer Service Agent with MCI. Provide support, troubleshoot issues, and interact with customers from top brands every day.

MCI, a top-tier BPO company, is on the lookout for enthusiastic Entry Level Customer Service Agents to offer support for various customer inquiries. Your responsibilities will include resolving issues while effectively using state-of-the-art technology. If you are eager to learn and grow within an innovative team, this is your chance!

Key Responsibilities:• Address customer calls and resolve issues promptly • Actively listen and assist with inquiries • Recognize sales opportunities during customer interactions • Employ technology for managing customer accounts • Elevate customer concerns to ensure resolution

Requirements:• At least 18 years old • High school diploma or equivalent required • Strong communication and troubleshooting abilities • Basic skills in Microsoft Office and Windows • Reliable attendance and customer-first mindset

Leverage your skills in customer service and technology with MCI’s dynamic team. #J-18808-Ljbffr