Concierge, Surrey East

Job Overview As a Concierge, you are the“face” of the high‑end residential properties. You are responsible for greeting all residents and visitors with a warm smile, and doing the utmost to ensure that residents are provided with a high standard of customer service. Our most successful Concierges have a very strong Customer Servicebackground with a passion for going above and beyond and an innate ability to problem‑solve and diffuse sticky situations.

Shifts Available Saturday and Sunday– 4 p.m. to 12 a.m.

Skills and Qualifications

Previous experience with strata buildings is an asset

At least one year of direct/in person Customer Service Experience is required

Excellent written and oral command of the

English

language is necessary in order to be able to work efficiently and communicate appropriately with our clients and our support staff.

Physical Requirements

Ability to patrol the property including stairs, hallways, interior, and exterior

Ability to safely receive, store, and handle standard packages received from couriers and carriers

Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)

Compensation $19– $22 per hour

FirstService Residential is proud to be an equal‑opportunity workplace. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization.

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