Branch Manager, Personal Insurance, St. John's

Branch Manager, Personal Insurance– BrokerLink – Eastern Ontario Region Location:

Corner Brook, NL.

Employment Type:

Full-Time, Permanent.

Responsibilities

Build and lead a highly engaged team.

Drive growth and deliver second to none customer experience.

Work with management team and peers to develop business strategies that deliver outperformance.

Implement and execute plans by leveraging your team’s talents and skillsets and through regional collaboration.

Contribute to driving growth and brand awareness in your territory by planning and driving marketing initiatives.

Accountable for overall recruiting and staffing of your team.

Manage, coach, and develop your team by conducting regular one‑on‑one meetings with direct reports and proactively managing succession plans.

Build and execute Engagement Action Plans. Motivate staff to participate in company objectives and keep them informed of new directions.

Ensure that quality of service meets expected standards.

Examine customer experience and implement tools and programs to enhance their experience.

Analyze and resolve service and sales problems and follow up with clients on escalated issues as required.

Develop and maintain strong working relationships with key insurer partners.

Assist in preparing and monitoring all branch‑level operating and expense budgets.

Qualifications

If you feel you have the equivalent skills, please apply.

Leadership and management experience in insurance brokerage operations.

Strong track record of leading highly engaged teams across multiple locations.

Experience leading in a hybrid environment.

Understand the needs of the customer (internal and external).

Strong communication and negotiation skills.

Strong team player and collaborator.

College or university degree in related area or commensurate work experience.

Management of projects or initiatives outside of daily responsibilities with multiple stakeholders.

Analytical and problem‑solving abilities; develops optimal solutions that maximize organizational performance.

Required to travel within the region as needed.

Perks&Benefits

Flexible health and dental insurance benefits package.

Personal Spending amount to invest in your healthy lifestyle.

RRSP - Registered Retirement Savings Plan with company matching.

ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect.

‘Dress for your day’, dress according to your daily schedule.

Competitive compensation package with bonus aspect.

Employee discount program, including Apple, Bell, Rogers and more!

Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year.

Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2024.

BrokerLink is committed to creating and maintaining an inclusive environment that embraces our diversities and sees them as our strength. We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is an equal opportunity employer. We provide accessible accommodations on request for candidates taking part in the selection process.

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