Hardware Sales Part Time (ST. JOHN'S), St. John's
Hardware Sales Part Time (ST. JOHN'S), St. John's
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St. John's, Canada -
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Description
Position Overview Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They emphasize department and product knowledge, provide information on product features, and are familiar with related items to sell an entire project. They greet, engage, and thank each customer in the department and provide basic service in adjacent departments. Focus is on customer service and solving customer needs.
Key Responsibilities
Ensures Customer Satisfaction
Follow Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
Actively seek customers throughout the store and escort them to appropriate merchandise, regardless of department
Ask open‑ended questions about the customer’s projects to determine their needs and level of expertise
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc.
Drives Sales
Discuss available options (good, better, best) and suggest related items or services outside of department that the customer may need
Educate customers about the whole project
Use empowerment program when necessary to satisfy customers
Execute daily stock maintenance: products are signed, displayed, and kept clean
Builds Skills and Knowledge
Maintain knowledge of all products in the department and adjacent departments
Proactively seek knowledge on all products and services
Maintains Safety and Security
Follow all safety policies and procedures, Loss Prevention policies and procedures
Competencies
Communicates Effectively
Customer Focus
Skills
Interpersonal Skills
Direct Manager / Direct Reports
Department Supervisor
Travel Requirements
No travel required
Physical Requirements
Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Working Conditions
Working within a flexible schedule that may include evenings and weekends
Warehouse environment that can be dusty and noisy
Doors are frequently open, causing drafts and interior temperature changes
Minimum Education
High School Diploma or equivalent
Minimum Years Of Work Experience
1 to 2 years Retail or Trade experience an asset
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Key Responsibilities
Ensures Customer Satisfaction
Follow Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
Actively seek customers throughout the store and escort them to appropriate merchandise, regardless of department
Ask open‑ended questions about the customer’s projects to determine their needs and level of expertise
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc.
Drives Sales
Discuss available options (good, better, best) and suggest related items or services outside of department that the customer may need
Educate customers about the whole project
Use empowerment program when necessary to satisfy customers
Execute daily stock maintenance: products are signed, displayed, and kept clean
Builds Skills and Knowledge
Maintain knowledge of all products in the department and adjacent departments
Proactively seek knowledge on all products and services
Maintains Safety and Security
Follow all safety policies and procedures, Loss Prevention policies and procedures
Competencies
Communicates Effectively
Customer Focus
Skills
Interpersonal Skills
Direct Manager / Direct Reports
Department Supervisor
Travel Requirements
No travel required
Physical Requirements
Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Working Conditions
Working within a flexible schedule that may include evenings and weekends
Warehouse environment that can be dusty and noisy
Doors are frequently open, causing drafts and interior temperature changes
Minimum Education
High School Diploma or equivalent
Minimum Years Of Work Experience
1 to 2 years Retail or Trade experience an asset
#J-18808-Ljbffr
Informations clefs
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Nom de l’entrepriseThe Home Depot Canada -
Titre de posteHardware Sales Part Time (ST. JOHN'S)
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Informations supplémentaires sur l’annonce
Hardware Sales Part Time (ST. JOHN'S) est visible sur Locanto dans la rubrique St. John's Commerce, achats, ventes.
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