Office Administrator, St. Albert

MMi Electrical Services Inc. | St. Albert, AB (in office)

About MMi Electrical

MMi Electrical Services Inc. is a trusted, community-focused electrical service and repair company serving the greater Edmonton area. Built on

Integrity, Accountability, and a Givers Gain mindset , we are known for exceptional customer service, strong team culture, and outstanding reviews.

Our mission is simple:

go above and beyond for our customers while creating a positive, supportive environment for our team.

Why Join Us Stable, growing local company Supportive leadership and team-first culture Hybrid role (office + work-from-home flexibility) Opportunity to grow into a full-time, long-term position Hands-on role with real impact on operations and customer experience

About the Role As our

Office Administrator , you’ll be one of the

first points of contact

for our customers and a key support to our operations, technicians, and management team.

You’ll play a critical role in:

Creating outstanding first impressions

Supporting light accounting and reporting

Helping the business grow through organization, follow-ups, and process improvement

This role is ideal for someone who enjoys

variety, responsibility, and working with people , and who takes pride in being dependable and detail-oriented.

Key Responsibilities

Answer incoming calls promptly and professionally (before the third ring)

Book, schedule, and coordinate service and maintenance calls

Communicate schedule changes proactively to customers

Dispatch and support field technicians for efficient daily operations

Debrief technicians after calls and ensure payments are collected

Support marketing efforts (Google reviews, outbound customer follow-ups)

Assist with accounts payable/receivable and basic bookkeeping (QuickBooks)

Scan and categorize invoices and financial documents

Track and compile operational KPIs and performance reports

Help develop and improve internal systems and processes

What We’re Looking For

1–2 years of relevant administrative or office experience

Excellent written and verbal communication skills

Comfortable working independently and as part of a team

Highly organized, detail-oriented, and able to multitask

Proficient with Microsoft Word, Excel, and email systems

Basic QuickBooks knowledge (preferred, not required)

Knowledge of bookkeeping

Willingness to learn and grow with the company

Valid driver’s licenseAbility to pass a background check

Business casual dress code

Office-based

Frequent phone and computer use

What's in it for you?

Competitive Compensation with room to grow as the business grows

Stable and secure employment with great business owners

Positive, respectful, team-oriented workplace

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