Store Supervisor (Full-Time), Shawinigan

Who We Are At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price.

Job Title Store Supervisor (Full-Time)

About This Role We’re looking for friendly, motivated people who enjoy helping people and being part of a team.

What You’ll Be Doing

Ensuring a high level of customer service for assigned departments

Overseeing the day-to-day operations

Training and communicating policies and procedures to department associates daily

Handling SKU, pricing issues, printing signs, labels, operating the RF unit

Completing ordering and replenishment of merchandise

Supervising a team within the assigned departments while ensuring cross-functional collaboration

Ensuring execution of the GT System (policies, procedures, standards) by all associates

Taking appropriate action and providing recommendations based on analysis of the assigned area

Leading merchandising activities

Following best practices when receiving and processing merchandise

Preparing and participating in inventory management activities (e.g., cycle counts)

Providing input to the store owner/manager into scheduling and quantification

Resolving customer complaints quickly and professionally

Opening and closing the store on a rotating basis

Actively involved and connected with the store’s local community

Supporting the store owner/manager on additional tasks and projects

Ensuring health and safety policies and guidelines are followed

Ensuring the checkout work area is kept clean and organized

Ensuring loss prevention best practices are followed

Ensuring compliance of all policies when selling tobacco and lottery

What You’ll Bring

Proven motivator / team leader

Ability to work independently and as part of a team

Effective customer service, communication and interpersonal skills with employees, customers, vendors, and third parties

Exceptional planning and organizational skills

Strong merchandising and analytical skills

1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder

When You’ll Work A typical full‑time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35‑40 hours weekly. A typical part‑time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Physical Demands of Position The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Stand and/or walk

Bend, twist, and squat

Lift and/or move up to 18 kg (40 lbs.)

Perform tasks involving firm grasping

Perform repetitive tasks requiring a range of hand motions

Reach above shoulder height and below waist level

What Giant Tiger Offers Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as well as comprehensive well‑being benefits for our permanent team members.

Competitive Compensation : Giant Tiger considers factors such as experience, skills and internal equity to ensure you are paid competitively.

Profit Sharing : We provide an annual bonus opportunity equal to a percentage of your salary, based on store performance.

Health Benefits and Paid Time Off : Access to our flexible, cost‑shared health and dental benefits plan (available after 3 months of full‑time work) and annual paid time off, including personal and vacation days.

Career Growth : Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a long‑term career.

Store Discount : Enjoy savings at your Giant Tiger store with 20% off children’s, men’s, and ladies’ apparel and footwear and 10% off health and beauty, grocery, toys, housewares, and eCommerce purchases, applied at the point of sale.

Location 741 6ieme avenue, Grand-Mère, Quebec, G9T 2H8

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