Group Sales Coordinator, Lanaudière-Nord (Saint-Esprit)

Management, communication and dedication! Are you passionate about hospitality and coordinating memorable events? Join our dynamic team where your organizational skills and creativity will make a real difference. If you're looking for a stimulating role at the heart of the action, this is the opportunity for you.

As a Group Sales Coordinator, you will be instrumental in ensuring the success of group stays and events at Auberge du Lac Taureau. You will be responsible for the overall coordination of events in close collaboration with various internal departments (accommodations, food and beverage, housekeeping, activities, etc.) and will serve as the primary point of contact for clients.

Understand the specific needs of clients and propose customized solutions, while respecting the operational realities of all hotel departments.

Prepare event details and communicate all necessary information to the relevant teams through function meetings.

Participate in site inspections and lead pre-event meetings (pre-convention).

Inspect venues before groups arrive to ensure smooth event execution.

Client Relations

Maintain continuous and professional communication with event organizers.

Plan logistical details with organizers, including menus, rooms, technical equipment, activities, and external vendors.

Respond to special group requests with proactivity and creativity.

Administrative Management

Configure groups in the reservation system, including rates, rooms, charge distribution, etc.

Handle invoicing for each group.

Document and archive all important elements related to each event.

Perform other related duties as assigned.

Internal Communication

Ensure excellent coordination among all departments to guarantee a seamless client experience.

Act as a facilitator for team managers during complex events.

Actively participate in sales team meetings and internal communication initiatives.

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