Customer service associate, Shawinigan

Benefits

An inclusive and safe working environment

Promotion of work‑life balance

Exclusive employee discounts

Insurance and annual salary review (certain conditions apply)

Opportunities for advancement within the company

An employer that’s involved in the community

Teamwork and ongoing training

A comprehensive training program for all new hires

A student incentive program

And much more

Your role

Assist customers with their information/product requirements in the store or over the telephone

Prepare special orders, obtain the required information and specifications from the customer, and contact the Special Order Purchaser to establish and confirm price and available delivery date

Maintain the entire store, ensuring the area is well stocked and merchandised with current product levels and information signage; monitor inventory levels, perform inventory counts, and highlight inventory concerns

Keep current on flyer and promotional events

Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions

Perform other related tasks to ensure the store runs smoothly

What we're looking for

Effective selling skills and a commitment to providing excellent customer service

Good communication and interpersonal skills to assess customer requirements and make recommendations

Some experience in a customer‑focused role

Ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products

Equal Opportunity Employment RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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