Assistant Restaurant Manager, Sault Ste. Marie

Job Summary Supervises Food and Beverage (F&B)/culinary daily operations and monitors compliance with all F&B policies, standards, and procedures. Assists in the ordering of F&B supplies, cleaning supplies, and uniforms. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Manages day-to-day operations, monitors quality, and meets the expectations of the customers on a daily basis. Maintains the operating budget and verifies that standards and legal obligations are followed.

Candidate Profile Education And Experience

High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

Responsibilities

Order food, beverage, and cleaning supplies, and uniforms.

Supervise daily F&B/culinary shift operations and monitor compliance with all F&B policies, standards, and procedures.

Support and supervise an effective monthly self‑inspection program.

Operate all department equipment as necessary and report malfunctions.

Supervise staffing levels to verify that guest service, operational needs, and financial objectives are met.

Encourage and build mutual trust, respect, and cooperation among team members.

Develop specific goals and plans to prioritize, organize, and accomplish work.

Maintain the operating budget and verify that standards and legal obligations are followed.

Celebrate and foster decisions that result in successes as well as failures.

Communicate areas that need attention to staff and follow up to verify understanding.

Coordinate cleaning programs in all F&B areas, identifying trends and making recommendations for improvements.

Follow property‑specific second‑effort and recovery plans.

Maintain availability and be approachable to all team members.

Demonstrate knowledge of the brand‑specific service culture.

Provide services that are above and beyond for customer satisfaction and retention.

Serve as a role model to demonstrate appropriate behaviors.

Manage day‑to‑day operations, monitor quality, and meet the expectations of customers on a daily basis.

Treat guest concerns proactively and set a positive example for guest relations.

Stay readily available/approachable for all guests.

Review comment cards and guest satisfaction results with employees.

Respond in a timely manner to customer service department requests.

Provide information to supervisors and co‑workers by telephone, in written form, email, or in person.

Analyze information and evaluate results to choose the best solution and solve problems.

Perform hourly job functions if necessary.

Maintain budgets, operating statements, and payroll progress reports.

Perform other duties as assigned to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Delta Hotels Sault Ste. Marie Waterfront takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, contact 905‑366‑5227 or email for the recruiting process.

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