Auto Repair Customer Service Coordinator, Saskatoon

Take charge as an Auto Repair Customer Service Coordinator, ensuring smooth customer interactions and service scheduling. Utilize your skills to enhance customer satisfaction through effective communication and organization.

With 3+ years of experience in a relevant setting, you will manage incoming calls and greet customers, influencing their decision-making process. You will guide clients through repair methods and insurance claims while ensuring all details are accurately recorded within the management system.

Key Responsibilities:• Greet customers and manage incoming service inquiries • Schedule appointments and drive sales achievement • Clearly explain repair processes and insurance details • Maintain organized records and office cleanliness • Follow up on unsold estimates within 48 hours

Requirements:• 3+ years of experience in auto body or collision centers • Strong customer service and sales background • Excellent communication and multitasking skills • Familiarity with computers and management systems • Clean driving record and reliable work ethic

Leverage your experience to foster trust and loyalty among customers in a dynamic service environment. #J-18808-Ljbffr