Customer-Focused Automotive Service Writer, Saskatoon

Serve customers as our Customer-Focused Automotive Service Writer, ensuring their needs are prioritized in our service department. Your expertise will help diagnose concerns and provide reliable repair estimates.

As a Service Writer, you will act as the direct representative for customers, understanding their vehicle troubles and overseeing the entire service process. You'll prepare repair orders and keep customers updated throughout their experience. Efficiently resolving inquiries and concerns will be a significant part of your role, complemented by your familiarity with vehicle systems.

Key Responsibilities:• Build strong relationships with customers through service • Assess and document customer vehicle repair needs • Develop accurate repair orders and estimates • Keep customers informed regarding their vehicle's status • Address all customer inquiries and concerns effectively

Requirements:• Excellent communication skills with people • Knowledge of vehicle systems and repairs • Basic computer record keeping skills • Ability to juggle multiple customer service requests • Quick problem resolution skills

Bring your passion for customer satisfaction and automotive knowledge to enhance the service experience for our clientele. #J-18808-Ljbffr