Dispatch Customer Service Representative at Irving Oil, Saint John

Elevate your career with Irving Oil as a Dispatch Customer Service Representative in Saint John. This full-time role focuses on delivering excellent customer service and effective communication.

In this Fixed Term position, you will engage with residential and commercial customers through calls and emails to address their inquiries regarding Irving Energy products. Your responsibilities include providing solutions, generating sales leads, and collaborating with various departments to resolve issues efficiently.

Key Responsibilities:• Answer incoming calls, emails, and fax requests from customers • Take orders for heating oil and propane deliveries • Update customer account information accurately • Work with other departments to resolve service requests • Maintain professionalism while enhancing customer relations

Requirements:• High School Diploma or post-secondary education preferred • 1-3 years contact center experience • Strong communication and interpersonal skills • Problem-solving and multi-tasking abilities • Proficiency in computer literacy and organization

Deliver outstanding service and build strong customer relationships at Irving Oil's Saint John location. #J-18808-Ljbffr