Technical Service Manager in Client Relations, Outram

Elevate your career as a Technical Service Manager focusing on client interactions and team performance. Leverage your technical management expertise to enhance customer satisfaction and service delivery.

We need a Technical Service Manager with over 6 years of experience to lead our service team. You will be responsible for developing service delivery plans and managing client interactions. Your understanding of service processes will help resolve customer issues effectively and foster strong relationships with both new and existing clients.

Key Responsibilities:• Manage the service team and daily client interactions • Develop and track service delivery plans for efficiency • Enhance documentation of service methodologies in use • Solve customer issues promptly to improve satisfaction • Foster technical relationships with clients

Requirements:• 6+ years of experience in technical services • Degree or Diploma in Electrical/Mechanical Engineering or Computer Science • Strong organizational and leadership skills • Familiarity with Security and CCTV industries is advantageous • Excellent problem-solving and initiative skills

Lead a dynamic service team and boost client engagement through effective technical management. #J-18808-Ljbffr